Pets "go hungry" when smart feeder went offline

OVER reliance on technology can't be always good. It's a known fact now among pets whose owners use the automatic pet food dispenser called Petnet to automatically feed them. 

Recently, the company experienced "a system outage" that affected customers using the SmartFeeder (2nd Gen). The week-long system failure resulted in some hungry pets and dissatisfied customers. 

The service has been back online, but not after making pet owners realize that smart feeders can jam and go offline unexpectedly, which means no scheduled meals for their pets who rely on these machines to eat while their humans are away from home. 

Petnet is a startup company with products sold in Amazon.